HOW TO ORDER:
You can place your wholesale order through our general shop using your approved wholesale account access login and password - with no upfront charges. Upon receiving your order, we will send you a digital invoice for the total charges. If you prefer to send us a list of SKUs and quantities, that works too!
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping, as stated in the product listing. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.
A minimum order of $250 is required on opening orders. For additional orders, we ask for a minimum order of $100. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.
No minimum order is required for re-orders. If you are one of our returning vendors and wish to pay within 30 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 30 days past due.
CHANGES TO ORDERS:
Re-stocking/cancellation fee: buyers will be charged a 20% restocking/cancellation fee on orders that are cancelled within 30 days before delivery. All sales are final. Restocking fee will be charged to your credit card on file at the time of cancellation, or after 3 attempts to reach you. Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
Cancellation of online wholesale orders are subject to a 20% restocking fee. Cancellations or refunds of online wholesale orders are applied to the customer’s online wholesale account as online store credit only.
METHOD OF PAYMENT:
At this time, Green Olive Clothing Company is not extending credit terms. All orders must be accompanied by pre-payment. We accept credit card payment online via our website. We do not accept checks.
Items will not be shipped until full payment is received. No COD orders. We use USPS, FedEx, or UPS Ground shipping, based on cost affordability, unless you specify/request a quicker mode of shipping. On all orders, we include the cost of packaging materials and handling fees in your shipping total.
SHIPPING ERRORS, RETURNS, AND WARRANTY
Order errors must be brought to the attention of Green Olive Clothing Company Customer Service within 5 business days of receipt of shipment. We endeavor to protect your reputation, and ours; if you or your customer finds an issue related to manufacturing defects during the first 90 days, we will work with you to find a resolution.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.
Placing a wholesale order confirms your understanding of the above.
Leanne Coffey, Founder & CDO, Green Olive Clothing Company